Shipping/ Handling Policy

Processing for ALL orders unless otherwise spcified are on business days only MON-FRI.

Please allow 5-10 business days for shipping and handling. Orders will be shipped out after processing (payment verifaction 3-5days) is complete. All trinkets (items) are shipped through USPS (United States Postal Service) a tracking number will be provided and signature confirmation is a must ( YOU MUST sign for the package). Please be aware POSH TRINKETS HAIR is not responsible for orders after signature has been captured and trinkets have been delivered. There is a flate rate of $6.00 (unless otherwise specified) on shipping due to the boxes we use.

Refund/Exchange Policy

All extensions go through an extensive  check to ensure durability and quality. There will be only store credit after trinkets have completed processing and have been shipped.

 

Any exchanges must be made within 8 days of purchasing. Trinkets being exchanged must be of equal value. Any exchanges after the 8 day mark will not be honored.

Any alterations or any modifications made to the product after the sale, make all guarantees null and void. We will not accept any product that has been installed or modified (washed, split from weft, bleached, colored or cut etc.). If you are unsure about the quality of your product, please show your stylist or email us for  more information.
 
If it is determined that POSH TRINKETS HAIR is at fault we will exchange your trinket at no additional cost.